“We would both-like to say thank you very much for all your hard work in resolving this matter. It was a pleasure working with you and we really appreciated all the effort (the 4am starts!) you went to in resolving this painful situation.
I know you have personally made a huge effort in keeping our costs down and I can't thank you enough for that. Obviously this was quite a stressful situation for us both and you really helped lessen that stress for us by making sure we were well briefed for the day.
There were a few comments on the day about how well we were taking the situation and I have to give you full credit as we both felt that the day went just as you had described and there were no nasty surprises for us which was fantastic.
Anyway, I just wanted to let you know that we appreciate the fantastic work you did and if I ever find anyone else in our situation I would not hestitate to strongly recommend they use you.”
Many thanks, Elaine
“We are all grateful for the professionalism and the result you achieved for us”
“Congratulations on an outstanding outcome! ... Please accept my heartiest appreciation for your assistance and work on this matter.” PDF
Rt. Hon. J. Key
“Thank you very much for your professional help with our weathertight homes case. We appreciate all the time you put into helping us to resolve the case.”
Colin & Lynne
“Thanks for everything you did for us. I am so pleased it's all over and now we can move on. I have had a great trip overseas and spent time around NZ with my family”
“Thanks for being to so understanding”
Sheryn & John
“Thanks for all your help dealing with our leaky home. We appreciate it”
J & K Palmer